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Escalation flagging – another tool for project-based collaboration

Escalation flagging – another tool for project-based collaboration

This release introduces the powerful feature of flags – as helpful in collaborative teams to flag, or escalate, a potential delivery risk/issue to your wider team. The feature will be especially supportive to teams that harness a management-by-exception ethos.

Available within the professional licence subscription, flags can now be applied to multiple Method Grid components:

  • Individual checklist task
  • Element
  • Grid stage
  • Grid theme
  • Overall grid (project/process) level

Anyone with access to the grid can toggle the flag on/off and this flag is then visible within the grid/element view and also on all relevant dashboards.

For example, Shan (as an assigned element owner) can toggle the element flag on – to bring current delivery challenges to the attention of project colleagues. Sonia (the project lead) can then toggle on the overall grid flag to bring the project constraint to the attention of senior management and Harry, the business area leader, will see this via his project overview (portfolio) dashboard – allowing him to “drill down” towards supportive resolution.

All the relevant task log and dashboard views can be sorted and filtered by this new flag attribute (with report print/export views updated to incorporate also).

This is another important addition to the ever-increasing PPM suite of features we are adding to Method Grid. In a future release we will add the concept of flag notes to describe reasons for the escalation.


Next up for our fast-moving development team?

Next up, is the ability to manually apply a RAG status at the overall grid (project) level and at the stage and theme levels. This status attribute will flow through to all the relevant dashboard reports – as another powerful escalation/resolution (visual management) device. We are aiming to release this on 05 June 2020.

You can follow our development roadmap here (enabling structured knowledge + project/task management = repeatable professional service excellence).

Please continue to keep the feedback and new feature ideas coming (there is nothing we like more).

Is there a feature you would love to see us add to our development stack? If so, please let us know in the comments below or email help@methodgrid.com

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