Third Party Sub Processors

Last updated: 25th March 2025

Who we are and what this is

Method Apps Limited (“we”, “us” or “our”).
Registered company address: 11 Laura Place, Bath, England, UK, BA2 4BL.
Registered in England & Wales 11235998.

Method Apps Limited engages the third party entities below to perform limited activities in connection with customer data associated with Method Grid and Method Apps Limited.

Method Grid App Sub Processors

Microsoft

Activity: Email delivery

Data processed: Name, email, organization and user generated content

Data locations: UK

More information: https://www.microsoft.com/en-gb/trust-center/privacy/data-location

Microsoft Azure OpenAI Service

Activity: Content processing and creation

Data processed: User generated content

Data locations: UK

Note: Only relevant to accounts using the AI Assistant. We do not envisage that Microsoft Azure OpenAI Service will be a sub-processor at this time, unless a Method Grid customer inputs personal data into the AI functionality provided by Microsoft Azure OpenAI Service in breach of its customer agreement.

More information: https://learn.microsoft.com/en-us/legal/cognitive-services/openai/data-privacy

DigitalOcean, LLC

Activity: Infrastructure

Data processed: Name, email, organization, profile image and all app data

Data locations: UK

More information:: https://www.digitalocean.com/security/gdpr/faq/ and https://www.digitalocean.com/legal/privacy-policy/

Cloudflare, Inc.

Activity: Infrastructure

Data processed: IP address and images

Data locations: Global (Content Delivery Network and Security)

More information: https://www.cloudflare.com/en-gb/privacypolicy/ and https://www.cloudflare.com/en-gb/gdpr/introduction/

HubSpot, Inc.

Activity: Marketing, support and communications

Data processed: Name, email and organisation

Data locations: EU (Germany)

More information: https://legal.hubspot.com/privacy-policy

PostHog, Inc.

Activity: Product analytics

Data processed: Name, email, organization, IP address and all app data

Data locations: EU (Germany)

More information: https://posthog.com/handbook/company/security and https://posthog.com/privacy

Contact

Questions, comments and requests regarding this policy are welcomed and should be addressed via our contact page here.

Change log

22 July 2021 – Updated to add Hubspot privacy policy. Removed information about Pipedrive and Calendly.
13 August 2021 – Removed references to Olark and GrooveHq.
19 November 2021 – Removed references to Campaign Monitor.
14 December 2021 – Added Name, email, organisation to data that Hubspot processes
26 April 2022 – Added reference to Livestorm
10 March 2023 – Removed references to SoPro, Tribe and Twilio
30 June 2023 – Added Microsoft and Open AI, amended HelloSign to Dropbox Sign, updated all data locations and updated more information links
27th October 2023 – Added reference to Leadfeeder (Dealfront Group GmbH)
2nd February 2024 – Removed references to Chargebee
6th March 2024 – Added reference to PostHog Inc.
11th March 2024 – Added reference to Microsoft Azure OpenAI Service
21st March 2024 – Removed references to Leadfeeder (Dealfront Group GmbH)
4th July 2024 – Removed reference to OpenAI
7th January 2025 – Updated HubSpot to data location EU (Germany), updated Stripe to app data processed none and updated Cloudflare to data location Global (Content Delivery Network)
25th March 2025 – Removed reference to Google, Stripe, Xero, Dropbox Sign and Livestorm