Method Grid

Cookie Policy

Last updated: 7th December 2018

Who we are and what this is

Method Apps Limited.
Registered company address: 38 Gay Street, Bath, England, UK, BA1 2NT.
Registered in England & Wales 11235998.

Method Grid is a collaborative, web based application that helps teams and individuals to build and capture service methodologies, operating procedures and processes. When we refer to “our services” or “our platform” we are referring to the Method Grid platform/application.

We take the private nature of your personal information very seriously, and are committed to protecting it. To do that, we’ve set up procedures to ensure that your information is handled responsibly and in accordance with applicable data protection and privacy laws. We are grateful for your trust, and will always act responsibly in respect to that.

This version of the cookies policy is effective as of the latest date indicated at the top of the page and in the Change Log below.


Cookies Policy

We use Cookies which are information packets sent by web servers to web browsers, and stored by the web browsers. The information is then sent back to the server each time the browser requests a page from the server. This enables a web server to identify and track web browsers. There are two main kinds of cookies: session cookies and persistent cookies. Session cookies are deleted from your computer when you close your browser, whereas persistent cookies remain stored on your computer until deleted, or until they reach their expiry date. Cookies contain information that is transferred to your computer’s hard drive. We use Cookies to help us to improve our site and to deliver a better and more personalised service.

This website uses cookies. We use cookies to personalise content and ads, to provide social media features and to analyse our traffic. We also share information about your use of our site with our social media, advertising and analytics partners.

Cookies are small text files that can be used by websites to make a user’s experience more efficient.

The law states that we can store cookies on your device if they are strictly necessary for the operation of this site. For all other types of cookies we need your permission.

This site uses different types of cookies. Some cookies are placed by third party services that appear on our pages.


Cookie declaration

 

1st Party Cookies

 

Necessary (1)

Necessary cookies help make a website usable by enabling basic functions like page navigation and access to secure areas of the website. The website cannot function properly without these cookies:

Name: PHPSESSID

Provider: methodgrid.com / app.methodgrid.com / *.methodgrid.com

Purpose: Used to store your website session ID

Expiry: These cookies have variable persistence


Name: mg-authentication

Provider: methodgrid.com / app.methodgrid.com / *.methodgrid.com

Purpose: A security token to allow persistent access

Expiry: These cookies have variable persistence


Name: mg-security

Provider: methodgrid.com / app.methodgrid.com / *.methodgrid.com

Purpose: A security token to allow persistent access

Expiry: These cookies have variable persistence


Preferences (4)

Preference cookies enable a website to remember information that changes the way the website behaves or looks, like your preferred language or the region that you are in:

Name: mg-user-home-vid

Provider: *.methodgrid.com / app.methodgrid.com

Purpose: This cookies sets whether you have seen the help video which displays when a user first logs in to the Method Grid platform

Expiry: These cookies have variable persistence


Name: JoyRide-mg-joyride-home

Provider: *.methodgrid.com / app.methodgrid.com

Purpose: This cookie sets whether you have seen the help information on the Method Grid platform user homepage

Expiry: These cookies have variable persistence


Name: JoyRide-mg-joyride-members

Provider: *.methodgrid.com / app.methodgrid.com

Purpose: This cookie sets whether you have seen the help information on the Method Grid platform members page

Expiry: These cookies have variable persistence


Name: JoyRide-mg-joyride-admin-home

Provider: *.methodgrid.com / app.methodgrid.com

Purpose: This cookie sets whether you have seen the help information on the Method Grid platform admin settings page

Expiry: These cookies have variable persistence


Your consent applies to the following domains: methodgrid.com / app.methodgrid.com / *.methodgrid.com


Statistics

Statistic cookies help website owners to understand how visitors interact with websites by collecting and reporting information anonymously.


Name: _ga,  _gid, __utmx, __utmx and Various others

Provider: analytics.google.com / google.com / methodgrid.com / app.methodgrid.com / *.methodgrid.com

Purpose: These cookies are used to monitor visits to our website and how visitors interact with our website in order to make improvements that will benefit our visitors. Google Analytics (our analytics partner) stores this activity anonymously on its servers. You can find more details here: http://www.google.com/analytics/learn/privacy.html

Expiry: These cookies have variable persistence


Name: gtm_auth,  gtm_debug,  gtm_preview and Various others

Provider: googletagmanager.com / google.com / methodgrid.com / app.methodgrid.com / *.methodgrid.com

Purpose: These cookies are used to deliver some scripts to the website by Google Tag Manager (our tag management partner), not to all users. You can find more details here: https://www.google.co.uk/intl/en-GB/policies/privacy/

Expiry: These cookies have variable persistence


Your consent applies to the following domains: analytics.google.com / google.com / googletagmanager.com / google.com / methodgrid.com / app.methodgrid.com / *.methodgrid.com


3rd Party Cookies

 

These cookies are set by 3rd party plugins and scripts used on our website:

Name: Various

Provider: youtube.com / google.com / doubleclick.net

Purpose: These cookies are used by youtube.com (our video hosting partner) to remember you and your preferences. You can find more details here: https://www.google.co.uk/intl/en-GB/policies/privacy/

Expiry: These cookies have variable persistence


Name: Various

Provider: groovehq.com / *.groovehq.com

Purpose: These cookies are used by groovehq.com (our help desk and knowledge base partner) to remember you and your preferences. You can find more details here: https://www.groovehq.com/our/privacy

Expiry: These cookies have variable persistence


Name: Various

Provider: olark.com / *.olark.com

Purpose: These cookies are used by olark.com (our live chat partner) to remember you and your preferences. They also track and monitor visitor behaviour and location on our app and website to best help with live chat enquiries. You can find more details here: https://www.olark.com/help/cookies and here https://www.olark.com/privacy-policy/

Expiry: These cookies have variable persistence


Your consent applies to the following domains: youtube.com / google.com / doubleclick.net / olark.com / *.olark.com / groovehq.com / *.groovehq.com / methodgrid.com / *.methodgrid.com / app.methodgrid.com


 

Refusing Cookies

You may refuse to accept our cookies by activating the setting on your browser which allows you to refuse the setting of cookies. However, you need to be aware that disabling the use of cookies may affect the functionality of the site, and your browsing experience may be affected.


Web Beacons

We may use Web Beacons – sometimes called single pixel gifs – which allow our sites to collect web log information. A web beacon is a graphic on a web page or in an email message designed to track pages viewed or messages opened. Web log information is gathered when you visit our site by the computer which hosts our website (webserver). The webserver automatically recognises some non-personal information, such as the date/time you visited our site, the pages you visited, the website you came from, the type of browser you are using, and the domain name and address of your Internet Service Provider. We may also include web beacons in promotional emails in order to determine whether messages have been opened. Web beacons may also be used to deliver cookies.


IP Addresses

Our site use Internet Protocol (IP) addresses. IP addresses are assigned to your computer by your Internet Service Provider (ISP) so you can access the internet. Typically the IP address assigned to you will change each time you connect to the internet providing you with a dynamic address. If you are accessing our site via broadband connection it is possible that the IP address we collect or even a cookie we might use, may contain information that could be deemed identifiable. This is because with some broadband connections the IP address does not change so is termed static which could be associated with your personal computer. We use your IP address to report aggregate information on use and to help improve our site.


Change log

31st October 2017 – Updated to reflect legal/ownership status at time of public beta (v3) launch.
10th May 2018 – Updated to reflect legal/ownership of Method Apps Limited.
10th May 2018 – Updated to reflect live chat cookie usage.
3rd July 2018 – Updated to reflect Google Optimize statistics cookie usage.
7th December 2018 – Updated to reflect session storage cookies

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