Connected assurance: The next generation solution for complex project management

The future of project and programme assurance rests on total solution unification.

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For too long project management, knowledge management and quality assurance have been treated as separate entities. This approach has worked in the past, but changes to legislation, compliance, and the digital landscape have made this unsustainable for controlled and regulated sectors, such as construction-engineering and consultancy.

Events such as the Grenfell Tower disaster have – rightly – led to impending regulatory changes and operational demands (digital golden thread etc); fundamentally, expectations of consistent, quality-safe service levels, across the supply chain, are ever-rising. These expectations reside with all project stakeholders (including the end residents/users) and will, commensurately, be increasingly performance scrutinised. The topic of overarching assurance has never been more relevant.

Monitoring all your processes and requirements discretely, in silo technologies, only increases the risk of problems going unnoticed. Without holistic visibility, the constituent deliverables and management decisions cannot be tracked and the project outcomes cannot be reliably guaranteed. Connecting these practices is therefore not just beneficial, but fundamental, with respect to achieving true assurance.

While project management tools give their users a basic grasp on these issues, they do not put them into context with one another.

In response, organisations are harnessing standalone solutions, like knowledge management and task management tools, in the hopes of achieving a richer and more balanced approach to delivery assurance.

This need for project and knowledge management enablement is expected to lead to a significant growth in the technologies that meet such user demand.

The knowledge management market is projected to grow at a CAGR of 19.8%,

from $381.5 billion to $1.1 Trillion in 2026, while the

project management market growth trajectory was estimated at 9.9%

– Global News Wire

Yet this still doesn’t solve the initial problem – disparity. As the market continues to grow, organisations need a single, truly connected solution that supports all aspects of assurance – from planning, to operations, to quality, to delivery. Leading organisations are seeking a solution that leverages industry best practice and facilitates collaborative access to company expertise.

This gives them more than just the right tools for the job. It delivers these resources within a framework that connects your processes, people and knowledge, to eliminate silo-working, reduce risk and ensure consistent ways of working across all projects.

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